Settling-in Tips from Staff at Crown Houston

What is special or unique about your city?

The city of Austin nicknamed itself the "live-music capital of the world" for good reason. It is a hot spot for music and musicians of every genre and offers the perfect atmosphere for it. Austin is surrounded by water--Lady Bird Lake, Lake Austin and Lake Travis--which affords the residents year-round access to water sports and other activities. Lake Travis is 65 miles long and sits on the western edge of Austin. It offers sailing, power-boating, fishing, Jet Skiing, camping, hiking and biking.

Austinites enjoy the outdoors and take advantage of the city's greenbelt. They hike and bike trails and natural springs, and make use of the Austin's numerous other outdoor venues. Austin is home to seven-time, Tour de France winner Lance Armstrong and boasts a strong biking community. It also has the largest urban, bat colony in North America and each evening from from spring to summer, at sunset, the Congress Avenue bats emerge to cover the countryside in search of food.

What are a newcomer's first impressions of your city?

Many people who are new to Austin, and to Texas, will quickly discover that Texans are very proud of their state, otherwise known as the "Lone Star State." You'll also find out that, as in many parts of the southern US, the people of Austin are generally very friendly and helpful. It might take a little getting used to, but most newcomers adjust to the heat and humidity as time goes by and the same holds for the busy freeways, too.

Are these impressions likely to change?

The people and attitudes of the South are not likely to change even if the features of the city do.

What is the local language?

English, is the most common and the official language spoken although there is also a large Spanish-speaking population in Austin.

How easily could I live in this city without knowing this language?

Without an understanding of basic English or Spanish, a newcomer to the area will have challenges; however, Austin has many residents from many other countries around the world, so with help from other English speakers, a person might be able to get by in his or her native tongue.

What are good things to remember in order to avoid offending the other residents of this city?

Because there are people from so many different countries living in and around Austin, respect and acceptance of other cultures should be demonstrated at all times. Also, people in the United States value their personal space, which is at least an arm's length between you and the person next to you. Try not to ask too many personal questions when you first meet someone and refrain from using certain hand gestures (such as displaying your middle finger). It is considered offensive. You should try to learn about the traditions and norms of the area. Austinites are proud of their city and their state, so it is not a good idea to make fun of Texan (or American) ways.

How might the local weather affect my daily life?

Austinites are active all year long. The mild temperatures in winter will allow you to spend the entire season outdoors, but the summers can be rough because of very high temperatures and humidity. It is important to give yourself time to adjust. In summer, drink a lot of water and expect to move a little slower. Stay properly hydrated and you'll be able to enjoy Austin's outdoor living throughout the year.

Is there anything else I should know about the overall character of your city or its people?

People in this city take pride in eccentricities. They celebrate their differences and being different (in lifestyle, character, beliefs, etc.). "Keeping Austin Weird" has become the local motto in recent years. It's featured on innumerable bumper stickers and t-shirts and not only been used in promoting the city's personality and diversity, it has also been used to bolster support of local and independent businesses. The art that gave Austin its reputation for being "weird" is featured at the South Austin Museum of Popular Culture. The people of Austin are considered "laid back."

Useful Links

City of Austin
http://www.ci.austin.tx.us/

Austin
http://www.austin.com/

Austin Chamber of Commerce
http://www.austin-chamber.org/

Austin American Statesman
http://www.statesman.com/

Frommer's Guide to Austin
http://www.frommers.com/destinations/austin/0003010001.html

Dining and Event Calendar:
www.austin360.com

Austin City Guide
http://www.expatforum.com/city-guides/usa/austin-city-guide.html

As a foreign resident, what is my status in your country?

Millions of foreigners travel to the U.S. each year. In most cases, to enter the United States you must obtain a visa. As a visa holder, you will have full access to most basic rights with the exception of the right to vote in elections, hold public office and other things of that nature. The U.S. visa policy, however, does permit citizens from certain countries to enter without a visa. To find out more information on whether you are required to have a visa for entry, please visit the Web site listed below or contact your Crown Relocations representative.

What kinds of visas are available?

There are numerous visas available. There are visas for visitors and visas for potential permanent residents. Please review the lists below for the types of visas available in both categories. It is strongly recommended you contact an immigration attorney and/or the Immigration and Naturalization Service for further details. You may also contact a Crown Relocations representative or visit the Web sites listed below to find out more information.

Visa Types for Visitors:
Business
Tourist/visitor
Border Crossing Card (for Mexican Travelers)
Exchange visitors
Students
Media and Journalists
Mexican and Canadian NAFTA Professional Worker

Visa Types for Permanent Residents:
Immediate relatives
Special immigrants
Family sponsored
Employer-sponsored

What is required to obtain these visas?

The United States has updated its visa policies to increase security, so you will most likely find strict security measures in place. It is recommended that you contact your nearest consulate, embassy or immigration attorney to get specific details about your country. This is a very detailed process and you'll want to be sure that it is done correctly and legally, so that no problems occur at a later time. If you need further assistance please contact your Crown Relocations representative.

Are spouses permitted and/or likely to find work?

Typically, a partner is not entitled to work, but there are some instances where spouses are allowed to apply for a work permit. For further information, contact your attorney or Crown representative for further advice.

What are the main forms of identification and how does a newcomer obtain them?

On arrival, you should apply for your Social Security card which can be obtained at your local Social Security office. Your Social Security number is used to keep a record of your earnings and distinguish you from others who bear the same name or a name similar to yours. It is also recommended that you apply for a photo ID from the Department of Motor Vehicles--either a driver's license or simple ID (and, of course, you will be traveling with your passport, which is also a valid form of identification).

Are there any other important permits I must obtain, or places where I must register right away?

If you plan to work, the most important thing to apply for, after you get settled, in is a Social Security card. For further information contact your local consulate or embassy.

What items should I avoid bringing into the country?

Items that are prohibited include lottery tickets, narcotics and illegal drugs, obscene articles and publications, seditious and treasonable materials, pirated copies of articles, endangered animals and their byproducts. Unprocessed plant or livestock products, firearms (unless permitted), hazardous articles (fireworks and the like), products made through forced labor, and switchblade knives.

Alcohol and motor vehicles also have specific restrictions: One liter of an alcoholic beverage may be brought in free of duty and Internal Revenue tax,for personal use, but quantities above the one-liter limit are subject to duty and tax. Imported motor vehicles are subject to lengthy standards ranging from safety and bumper, to air-pollution control standards. Foreign-made vehicles imported into the U.S. are generally dutiable.

Please contact a Crown representative for complete assistance and ease with importing personal effects.

Is there anything else I should know about entering and remaining in the country legally?

As long as your visa is valid and you are in good standing with the authorities, your stay should not be questioned. Please contact Crown if you have any questions.

Useful Links

Texas Department of Public Safety
http://www.txdps.state.tx.us/

Social Security Administration
http://www.ssa.gov/

What is the local currency?

Local currency is the U.S. dollar ($), which can be divided into 100 cents.

What denominations does it come in?

Coins (cents) come in denominations of one (penny), five (nickel), 10 (dime), 25 (quarter) 50 (half dollar) and 100 (silver dollar); the last two are rarely used.
Bills (dollars) come in $1, $2 (rare), $5, $10, $20, $50 and $100.

What is the best way to exchange currency?

Typically, banks offer the best exchange rates, but you will also find that most airports and hotels offer currency exchange services. Additionally, there are also many licensed money changers and foreign exchange offices available throughout the city.

What are commonly-used forms of payment for everyday purchases (such as groceries)?

The most commonly used forms of payment are: Credit cards, debit cards, personal checks and cash.

Will I be able to use my credit card around town? If not, list when I’ll need cash.

Yes, credit and debit cards are widely accepted around the city. In some cases, you might find that smaller businesses only accept cash, so it is a good practice to carry a small amount of cash with you.

By what method are bills (such as rent and utilities) paid?

Normally, bills are paid with checks. Increasingly, though, people in Austin are paying bills online using a credit or debit card. Some companies will also allow you to set up an automatic payment schedule using your credit card or bank account. You will need to verify the process with each company.

What are the requirements for opening a bank account? At what stage of the settling-in process should I open it?

To open a bank account, you will need to show valid identification. Some banks could require that you show your Social Security card before you'll be able to open the account. It's wise to open an account as soon as possible, so that you can receive checks to begin paying bills.

Will foreign residents be able to find banking services in their native languages?

Yes, there are banks that offer services in languages other than English. Some Some ATMs also offer language options. You should confirm with your banking institution ahead of time.

Are there any restrictions on services for those who are new to your country?

Some loans may not be available to foreign transferees.

What are typical banking hours?

This varies with every institution, but most banks are open from 8 a.m., to 3 p.m., Monday through Friday. Some branches of major banks open for half the day on Saturdays, as well.

Most Austin banks offer drive-through banking which usually opens earlier and close later than the bank's lobby.

Are automatic teller machines (ATMs) available around the clock?

Using the ATM at a bank with which you do not have an account will cost you a fee. This fee--which ranges from $1.25 to $2 per transaction--will go to both the bank hosting the ATM and your own bank. Before you begin your transaction, you will be advised of this and required to accept or decline the charges.

Most major banks in Austin also offer Internet banking to their customers.

Is there any other money information that might help me?

Please contact your Crown representative if you have other questions.

Useful Links

Wells Fargo
http://www.wellsfargo.com

Bank of America
http://www.bankofamerica.com

Washington Mutual Bank
http://www.wamu.com

Oanda.com
http://www.oanda.com

What are the top factors to keep in mind when searching for a place to live in your city?

The important considerations before deciding on a place to live will be: proximity to work, school and friends as well as frequently used highways, malls and entertainment venues. Other factors will have bearing on your choices depending on your lifestyle. If you like quiet surroundings, look for a home further away from the city proper.

What are the most popular neighborhoods in your city for expats?

Austin is a city of diverse neighborhoods offering everything from the sleepy communities to the storefront-and-apartment neighborhoods that has more traffic and activities. Some popular areas are:

Pemberton Heights:
A well-to-do area that has become a little more costly over the years, but offers a lot of space.

Fairview Park:
One of the most popular and one of Austin's first settlements on the southern end.

Travis Heights:
A historic neighborhood bordered by Lady Bird Lake to the north and interstate 35 on the east.

West Lake Hills:
One of the city's most prestigious addresses, offering views of the Hill Country in one direction and the Austin skyline in the other. It's fairly close to downtown Austin as well as the lakes.

The median purchase price in Austin as of 2007 was $183,700 according to the National Association of Realtors) compared to the National Average of $217,800.

Do expats tend to buy or rent their homes?

Some expats who are on short-term assignments prefer to rent their accommodations. Others on long-term assignments prefer to rent their accommodations for the initial year, make themselves familiar with the area and then make a purchase when they are better able to choose a suitable location. Still there are those who purchase immediately because they think housing is very affordable in Austin.

Typically, will I be required to pay additional money up front (such as a deposit) before moving into leased housing? If so, how much is common?

You will more than likely be required to furnish a deposit. The typical deposit is equal to one month's lease or rent but it can sometimes be more or less.

Are utilities generally included in the price of rent, or are they extra?

Although there are a few all-inclusive housing available, utilities are typically not included. Some rentals might include water or gas, but you'll be responsible for other utility charges.

Are there special security concerns I should be aware of in regards to my home or choice of neighborhood?

If you decide to rent an apartment, consider communities that are gated for maximum security. Many single-family homes and some apartments have security systems that are monitored by the local police and fire departments. These provide a deterrent to intrusions or other problems you might encounter.

I’m not sure if I should bring my appliances. What is the electric current, Hz and plug shape in your city?

The electric current in the United States is 110 volts. The electrical Hertz (Hz) is 60.
Do note: Although there are converters available, it is not recommended that you carry appliances from overseas because even with a converter the appliance might not function properly.

Below are examples of the types of plugs that are used in the U.S.:

Type A - Flat blade attachment plug

Type B - Flat blades with round grounding pin

Do you have any other accommodation information that might help me?

Please contact your Crown representative for any questions.

Useful Links

Austin neighborhoods
http://www.austinrelocationguide.com/neighborhood.php

Furnished housing
http://www.amberlodging.com

Austin city guide
http://www.expatforum.com/city-guides/usa/austin-city-guide.html

What types of schools do most expats in your city choose for their children?

There are many excellent public, private and charter schools available in Austin and its surrounding areas:
Public schools are publicly funded, free, and adhere to a standard curriculum.
Private schools charge a fee for attendance and usually offer a more specialized curriculum.
Charter schools are nonprofit, self-managed public schools, operating under a performance contract with the local school board. Although charter schools are authorized and monitored by the local school district, they operate independently (hence, they're often called independent public schools).

Most parents choose schools for their children dependent on the child's needs and interests.

For more information on schools that are located close to your city, contact your Crown representative, or check the local yellow pages.

What are some examples of these schools?

This Austin Education Web site provides detailed information on primary, secondary and tertiary (public and private) institutions.

Is there a lot of competition for spots in local schools?

If your child will be attending a public school, there is no competition. Public schools are zoned so they have to accept all children within the school zone. Private schools however, usually have entrance requirements and waiting lists. If you plan to send your child to a private school, it is recommended that you apply as soon as you arrive in the area to guarantee a spot on the waiting list.

Charter schools are similar to private schools in that you have to preregister, but instead of entry requirements, they have a "random selection" policy. If you decide this is the choice for your child, it is also recommended that you register as early as possible.

Are pre-schools also widely available (for children approx. 2 to 5 years old)?

Yes, you will have no trouble finding a preschool facility for your child.

How are most kids transported to and from school?

For public schools, children are typically transported by bus. For private schools, children normally use private transportation--parents, chauffeurs or possibly carpools.

When does the typical school year start and end?

Schools generally start in mid to late August and end in May or early June. This depends on the particular school and school district.

Is there anything else I should know about local schools?

Please contact your Crown representative to ask specific questions, or to arrange a school search.

This guide allows you to search for schools by address, name, zip code or ranking. It is an excellent resource to use in comparing schools.

Useful Links

Austin Education
http://www.austinlinks.com/austin_education/index.html

Schools' ranking and reviews
www.greatschools.net

Austin Education
http://www.austinlinks.com/austin_education/index.html