Settling-In Tips from
Staff at Crown Durban

What is special or unique about your city?

South Africa is situated at the southernmost tip of the African continent. It is a diverse country of breathtaking natural beauty—from sun-baked deserts to sub-tropical coastlines, vast expanses of untamed bush to majestic mountains. South Africa is twice the size of Texas and is divided into nine areas known as provinces, of which Durban (also known as Kwa Zulu Natal) is one. Durban was founded as a township in 1835 by British Settlers. The community grew rapidly following the discovery of Gold in the Witwatersrand. Now, the population is in excess of two million people, speaking eleven official languages: English, Afrikaans, Xhosa, Venda, Zulu, Swazi, Ndebele, Tswana, Tsonga, Northern Sotho and Southern Sotho. The climate of the country is as diverse as its many landscapes. The northern areas have hot summer days, ending in spectacular evening thunderstorms and clear, dry frosty winters. The Western Cape has a Mediterranean climate with cold wet winters and warm dry summers. The coastal area of Kwa Zulu-Natal has high humidity in summer and balmy winter evenings. Kwa Zulu Natal is comprised of several regions: Durban; the Draksenberg; Pietermaritzberg; Midland; Zululand; the South, Dolphin and North coasts; Battlefield and East Griqualand.

What are a newcomer's first impressions of your city?

South Africa is a warm and friendly multicultural country, a fact which is well-illustrated by its nickname, the “Rainbow Nation;” the title illuminates the country’s cultural diversity.

Are these impressions likely to change?

From time to time, you may encounter someone who doesn’t fall into the category of warm or friendly, but you will find those anywhere; your overall impression of Durban will probably remain whether you’re seeing it for the first time or living here.

What is the local language?

There are eleven official languages in South Africa: English, Afrikaans, Xhosa, Venda, Zulu, Swazi, Ndebele, Tswana, Tsonga, Northern Sotho and Southern Sotho The most widely used local languages are English and Zulu.

How easily could I live in this city without knowing this language?

It is possible to live in and around Durban without speaking Zulu, but it would be very difficult to do so if you knew no English.

What are good things to remember in order to avoid offending the other residents of this city?

Although South Africa is infamous for the old apartheid laws, they are no longer in existence. Even so, it is advisable to avoid bringing them up in everyday conversation.

How might the local weather affect my daily life?

Our climate is a very favorable one. Our summers are hot and humid, while our winters are mild. Some prefer winter to summer. The sun in South Africa is very strong – avoid lying in the sun between 11.00am – 2.00pm. It is advisable to wear a hat, sunglasses and sun block crème with a protection factor of higher than 15 at all times.

Is there anything else I should know about the overall character of your city or its people?

Durban is a typical coastal town, and residents are often described as being very laid back. The crime rate in cities and residential areas has increased since 1994, so it's best to keep your wits about you at all times.

Useful Links

The Durban Experience www.durbanexperience.co.za Introduction to Durban www.kzn.org.za/durban Sun International Resorts www.Suninternational.com The Mercury (newspaper) www.themercury.co.za

 

As a foreign resident, what is my status in your country?

Your status in this country depends on the visa or permit that you hold whilst in the country.

What kinds of visas are available?

There are many different types of visas – holiday; work; study; conduct own business and general business just to name a few. For detailed descriptions of the different visas, contact your local embassy or Crown Durban.

What is required to obtain these visas?

Most visitors will also require a visa, which is available upon application to either the Director General of Home Affairs in Pretoria, or at any South African consulate. A fee of approximately US$30.00 will be charged on all visa applications. Application should be made at least thirty days prior to departure to the Director-General of Home Affairs, Private Bag X114, Pretoria 0001 or any South African Diplomatic representative officer outside the Republic. There is an application fee of approximately USD30 and application should be made 4-6 weeks in advance of departure. Visa policies are currently under review, so it is recommended that travelers check with their local South African consulate to obtain the latest details on obtaining a visa. Please note that members of the media and those entering the country with the intent to do work for religious organizations must obtain the permission of the government in order to gain entry.

Are spouses permitted and/or likely to find work?

An accompanying spouse (husband or wife) once in the country may apply for his or her own work permit and it will be considered entirely on his or her own merits.

What are the main forms of identification and how does a newcomer obtain them?

The Identity book (ID book) is the primary form of identification in South Africa. These can be obtained by applying at the Department of Home Affairs in your area. Drivers' licenses are also widely accepted as ID.

Are there any other important permits I must obtain, or places where I must register right away?

A valid passport is required of all visitors to South Africa. All visitors also require temporary residence permits, which specify both the purpose and the length of the stay. Visitor, business and medical permits are issued at the point of entry, either in the form of a separate document or a white sticker affixed to the passport. Work permits and student visas should be obtained from the local South African consulate prior to departure. Such permits may be renewed through the Department of Home Affairs no less than eight weeks before their expiration date. All visas and permits are valid only for the purposes for which they were originally intended. The conditions specified by each MAY NOT be changed while within the country. Anyone wishing to change the conditions of their permits must consult a Regional or District Representative of the Department of Home Affairs.

What items should I avoid bringing into the country?

Pornographic books and magazines; walkie-talkie radios; feathers, furs, skins, tusks etc. of animals coming under the protected species regulations; narcotics, drugs, incitements; plant and vegetable products; firearms, ammunition and explosives.

Is there anything else I should know about entering and remaining in the country legally?

No. So long as you comply with the laws and regulations of South Africa you should experience no problems.

Useful Links

Department of Home Affairs home-affairs.pwv.gov.za

 

What is the local currency?

The unit of currency in South Africa is the Rand; it can be further divided into 100 cents

What denominations does it come in?

Bank notes – R200, R100, R50, R20, and R10 Coins – R5, R2, R1, 50c, 20c, 10c, 5c, 2c, 1c

What is the best way to exchange currency?

All commercial banks will exchange traveller’s cheques and foreign currencies for a nominal fee, which changes from facility to facility. Bureau de Changers are available in major cities.

What are commonly-used forms of payment for everyday purchases (such as groceries)?

Cash and credit cards are used for payment of everyday purchases. Cheques are not favoured.

Will I be able to use my credit card around town? If not, list when I’ll need cash.

Credit Cards are widely accepted; there are few stores that will not have credit card facilities. These include flea markets and smaller cafes.

By what method are bills (such as rent and utilities) paid?

Internet banking has made life convenient although other methods of payment include debit or stop orders, cheques payments or cash.

What are the requirements for opening a bank account? At what stage of the settling-in process should I open it?

In order to open a bank account, you will be required to furnish positive identification; for most expatriates, a passport will be sufficient. You will also need to provide a letter of employment that states how long you are on contract for. A deposit is generally required immediately. For non residents banks would require an original banking report from your foreign bank, stating when the account was opened, signed by the bank manager. It should also show your full name and the conduct of that account. You will also need your valid passport.

Will foreign residents be able to find banking services in their native languages?

Only in the local language (English)

Are there any restrictions on services for those who are new to your country?

No

What are typical banking hours?

Banking hours are primarily from 9am to 3.30pm weekdays and from 8.30am to 11am on Saturdays. Banks do have extended banking hours at certain branches and these hours and names of branches are obtainable from the necessary banks. All banks are closed on Public Holidays and Sundays.

Are automatic teller machines (ATMs) available around the clock?

Automatic Bank Tellers (ATM’s) are available which have set daily limited for cash withdrawals. Not all ATM’s are 24 hours, but you can find them at service stations and similar locations.

Is there any other money information that might help me?

A 24hour emergency number is displayed at all ATM’s When drawing money from cash machines (ATM’s) do not accept unsolicited help and avoid drawing cash at night alone or after hours at deserted ATM’s. Never force your cash card into a machine, if the machine does not accept your card, this means the machine has been tampered with.

Useful Links

Standard Bank of South Africa www.standardbank.co.za Nedbank www.nedbank.co.za Absa Bank www.absa.co.za First National Bank www.fnb.co.za Currency converter www.xenet/ucc/

 

What are the top factors to keep in mind when searching for a place to live in your city?

The main factor in determining where to live is indeed the location. If you have a specific school in mind for your children it would be advisable to locate nearby because of the zoning that has recently started taking effect. This could cause some difficulty getting your children into the desired schools if you do not live in the area.

What are the most popular neighborhoods in your city for expats?

The most popular areas among expats are: Umhlanga, La Lucia, Durban North, Kloof, Hillcrest and Gillitts. All of these places are known for lovely homes, good views of the ocean or lush, green mountains. Apartments are available in and around the Northern and Southern coasts of Natal. The choices range from 1 – 3 bedroom apartments. Houses: There are plenty of houses available to rent as well as buy and the same goes for flats. A variety of different sizes and styles to suit your needs. Houses frequently have fairly large gardens with swimming pools and hot tubs in the more upscale examples. Virtually all have garaging facilities for at least one car. Townhouses normally have a small, enclosed garden with swimming pool in the complex.

Do expats tend to buy or rent their homes?

Typically, expats opt to buy their homes.

Typically, will I be required to pay additional money up front (such as a deposit) before moving into leased housing? If so, how much is common?

When leasing a property, the deposit required is usually the equivalent of one months’ rental.

Are utilities generally included in the price of rent, or are they extra?

Electricity, lights and water are sometimes included in rentals; it's best to ask your landlord.

Are there special security concerns I should be aware of in regards to my home or choice of neighborhood?

It is a very good idea to ensure that your home is secure with burglar proofing and security gates. Most properties have fencing or a wall around the property often with electric gates and garage doors. It is also common to have an alarm system in place as well.

I’m not sure if I should bring my appliances. What is the electric current, Hz and plug shape in your city?

The electric current for South Africa is 220/230 volts. The electrical Hertz (Hz) is 50 cycles per second, which is compatible with UK appliances. All the other countries are not compatible. The type of plug is a three-point round-pin - Type M and is similar to the Type D plug, but its pins are much larger. These plugs are required for razors and hairdryers and travel irons. You can purchase these plugs in South Africa. Type M or "South African" Plug

Do you have any other accommodation information that might help me?

Nothing comes to mind.

Useful Links

Hotels in South Africa www.hotels.co.za Hotels and accommodations in South Africa www.sa-venues.com

 

What types of schools do most expats in your city choose for their children?

The South African Schools Act (1996) established a National school system and recognised two categories or schools: Public and Independent schools. Public Schools are state controlled and Independent schools are privately governed. Since 1994 there has been a significant increase in Independent schools and there are more than 1500 registered with Independent Schools Association of Southern Africa

What are some examples of these schools?

The schooling system in South Africa has been divided into Primary, Secondary and Tertiary studies. Primary school begins at age seven and covers grades zero (kindergarten) through seven. However, application can be made through the local provincial education department for the child to start earlier if the parents feel they are ready for school. A new law is currently under debate which would allow all children to begin school at age six with no further application. Please check back for further developments. Primary schools in South Africa cover grades one through seven (children between the ages of six and 13). An excellent local primary school is the Primary School Dirkie Uyes, located on the Bluff. It features sports fields and facilities, a computer center and an afterschool care center. Secondary school (high school) covers grades eight through twelve. The certificate of completion is called the Matric and is awarded on two levels: standard and higher. Upon finishing secondary school, students have the option of either going on to college or university or entering the workforce immediately. University acceptance is based upon a ‘Matric exemption,’ which signifies that a student has achieved a minimum standard. Popular local secondary schools include Kingsway High School and Hilton College (boys only).

Is there a lot of competition for spots in local schools?

Yes

Are pre-schools also widely available (for children approx. 2 to 5 years old)?

Yes; one that is particularly popular is Moyeni Pre – Primary, located in Athlone Park.

How are most kids transported to and from school?

The majority of children will be driven by their parents or use the school bus service.

When does the typical school year start and end?

The school year begins in January. Public schools have four terms and the independent schools have either three or four terms

Is there anything else I should know about local schools?

The public schools in South Africa all follow a uniform, governmentally-prescribed curriculum, while the independent schools adhere to a wide variety of educational philosophies. When students say they have their matric, it means they have passed grade 12. Matric being the word used more often than not for the term grade 12, which as mentioned above is the final year at high school. University acceptance is largely based upon the Matric.

Useful Links

Kingsway High School www.kingsway.co.za Hilton College www.hilton.kzn.school.za Natal University www.nu.ac.za A List of schools in Kwa Zulu Natal rucus.ru.ac.za/~matt/tes/province-kzn.cgi

 

IMPORTANT NOTE:
Crown Relocations has made every effort to present accurate information. However, regulations, rates and other variables are subject to change and Crown Relocations cannot accept responsibility for the errors that might result. Please contact your closest embassy or consulate for confirmation.