Settling-In Tips from
Staff at Crown Madrid

What is special or unique about your city?

Madrid has been described as "the city of a thousand faces" due to the incredible diversity of its architectural styles. A cosmopolitan city steeped in history and art, Madrid is home to an exceptional number of world-class museums and galleries. Situated in the geographic center of the Iberian Peninsula, this capital city is the hub of Spain's commerce, banking and industry.

What are a newcomer's first impressions of your city?

Every Spaniard will tell you... "Spain is Different" and Madrid sums this up to a tee!! The pace is completely different from most European capital cities and most probably, your own home town. Working, eating and shopping hours tend to be dictated by meal times. Madrileõs (Madrid locals) have a distinct working day which does not conform to their European counterparts schedules. It is not unusual to have a two hour lunch between 2:00pm and 4:00pm, and dinner is not served until 9:30pm at the very earliest. In the Summer many companies work the 'jornada intensiva' - literally translated as the intensive day which is from 8:00am until 3:00pm during July and August. This was originally because of the heat in Summer (when air conditioning was not available), by 3:00pm it was just too hot to work. Also, because most Madrileños tend to take at least three weeks vacation in the summer, the city practically shuts down from mid July to the end of August.

Are these impressions likely to change?

Once you have got used to the way of life and the hours that Madrileõs keep you'll find Madrid a wonderfully friendly and vibrant city with a huge amount to offer culturally and socially.

What is the local language?

Spain's official language is Castellano (Castilian). Without a doubt, you will find that Castellano is the language you encounter most in Madrid. In Barcelona, the Catalan language is widely used alongside Castellano.

How easily could I live in this city without knowing this language?

It is recommended that you learn Spanish as it will allow you to integrate better into the Spanish way of life. While English is quite widely spoken in business, surprisingly few people in Madrid speak it with any level of fluency, although that is changing with the younger generations.

What are good things to remember in order to avoid offending the other residents of this city?

Madrilenos are very polite and friendly. Having migrated to the capital from virtually every region in Spain, you will find the citizens of this city to be very open. Don't be surprised, however, that despite a Spaniard initially embracing you upon first meeting, it may take some time to develop a deeper relationship. Despite their diverse origins from virtually every region of Spain, Madrilenos are very proud of their city and you should be mindful of common social courtesies. It is quite common for Spaniards to talk to people they do not know. When greeting each other in public, handshaking is a commonly used gesture, although considered quite formal. Women tend to kiss on both cheeks. When being introduced or meeting for the first time, an appropriate acknowledgement is by saying " Encantado/a or Mucho gusto/a". A less formal greeting would be "Hola" (Hello), "Que tal?" (How's it going?) or "Como estas?" (How are you?) . In Spanish, "you", the second person, is expressed in two forms: the formal and the informal. "Usted"(written "Vd.") is the formal way of addressing someone, whereas "Tu" is more familiar. Knowing the appropriate time to use these expressions can pose a challenge. As a general rule of thumb, it is best to use the "Tu" form with children, close friends or those who also use this familiar form when addressing you. When addressing an older person, or when conducting business, it is safest to use the "Usted" form. It is worth mentioning that in more recent years, the rules have somewhat changed, with more people using the familiar "Tu" form when speaking with contemporaries. When out in public, it is customary to say "Buenos dias" (good morning) and "Buenas tardes" (good afternoon) in passing.

How might the local weather affect my daily life?

The weather in Madrid has two extremes, very hot in the summer - temperatures can reach 40 degrees Celsius, (fortunately it is a dry heat), and very cold in Winter - down to -10 degrees Celsius in the sierra of Madrid, although it rarely goes below zero in the city. There are two primary rainy seasons - March to May and October to December - although that doesn't mean that it rains a lot, in fact clear crisp winter days with blue skies are the norm. The seasons move quickly from winter to summer and vice versa. You could say that Spring and Fall each last a maximum of about 1 month. Towards the end of May the temperatures suddenly start to soar and towards the end of September they drop almost overnight. The Spanish have a saying which is 'hasta el cuarenta de Mayo no te quites el sayo' which roughly translated means that until the 40th of May (early June in other words), don't take your coat off. As it is so hot, thankfully air conditioning is widely used.

Is there anything else I should know about the overall character of your city or its people?

While the Madrileños are very warm and welcoming, it is still a very family-oriented city and the people are still quite traditional in their ways. It is worth mentioning that until only fairly recently (less than 30 years ago) Spain was under a dictatorship and some traces still remain, although it is true when many say that the country has advanced 75 years in the space of 25.

Useful Links

Go Madrid - features maps of the city and metro, arts and entertainment information, restaurant reviews and classifieds: www.gomadrid.com Local Newspaper: www.elpais.es

 

As a foreign resident, what is my status in your country?

Nationals of non-European Union countries who wish to live and work in Spain require a work permit and residence permit, or only a residence permit if they are not planning to work. US citizens and those of the majority of South American countries can visit Spain for a maximum of 90 days out of 180 as tourists without a visa or work permit. Other countries will require a tourist visa. EU citizens can stay in Spain without a visa or work permit for up to six months, during which time they must obtain a residence card if they wish to stay longer.

What kinds of visas are available?

Residence Card and Work Permit for those planning to live and work in Spain. Residence Card for those planning to live, but not work in Spain. Tourist Visa for non-EU citizens planning visit for a prolonged period, but not to live or work in Spain.

What is required to obtain these visas?

The work permit must be applied for by the employer in Spain. Once the work permit has been granted, a special visa must be obtained at the Spanish Consulate in the home country or last place of residence. In order to apply for the work/residence visa, the following documentation (original and two photocopies) is required: Passport valid for a minimum of six months and photocopies of photo and personal information page. Four recent pictures, passport size. Original certificate of good conduct issued by the police department of the city or cities in which the applicant has spent six months or more during the last five years. Original medical certificate of good health and absence of contagious diseases, drug addiction and mental illness, issued by a doctor. The employee (not the accompanying family members) must have the doctor verify that there is no evidence of any health condition which would prevent the employee from engaging in the proposed labor activity in Spain. This medical certificate must be typed and signed by a medical doctor. Valid job offer from a company located in Spain. This job offer must have been filed with the Ministry of Labor in Spain .YOUR EMPLOYER HAS TO MAKE SURE THE N.E.V. NUMBER IS STAMPED. For the spouse of the applicant, marriage certificate; it should be legalized by the Apostille*. For the children of the applicant, birth certificate; it should be legalized by the Apostille*. The residence permit (Tarjeta Residencia) can only be applied for after arrival in Spain and once the work visa has been collected. For a non-EU citizen, please note that the process of obtaining the work/residence permit can take several months and even up to one year.

Are spouses permitted and/or likely to find work?

A spouse is permitted to work if they have obtained the appropriate work visa. However, please note that within the last two years the Spanish government has seriously restricted the granting of work visas to non-EU citizens, therefore, obtaining a work permit can be difficult.

What are the main forms of identification and how does a newcomer obtain them?

The Spanish ID card is the D.N.I. and N.I.E. (Numero de Identificacion de Extranjeros/Foreigners Identification Number) is obtained through the local police station (Comisaria). This will be required for many formalities associated with your residence in Spain (such as importation of household goods, banking, insurance formalities, etc.) For EU citizens, the residence permit is compulsory, however, the process is quite straightforward (with 3 trips to the police station) and can take up to six weeks to obtain after presentation of the required documentation. The following steps must be taken to obtain the N.I.E.: Contact your local police (Comisaria) station to make an appointment. It is important to mention the number of cards you are applying for, as one card for each family member (including children) is required. * Note: It is common to be given an appointment date a few weeks, or even a month later. Once you have been advised of the set appointment date, you will need to bring the following documentation (original and two copies): Passport Family record book Three passport size recent color photographs of each applicant For non-EU citizens, the work visa authorizing the stay in Spain For EU citizens, the work contract of the member of the family posted in Spain for professional reasons Accomodation rental/purchase contract Finger-printing each family member will be required to place an index finger print on his/her own card. If all documentation is in order, you will be given a future N.I.E. number. Note: The N.I.E. and D.N.I. are required in order to import furniture or buy a car. If the transferee is not in possession of the N.I.E. when the furniture shipment arrives in Spain, a cash deposit or a bank guarantee for the declared value of the shipment has to be taken out to cover the period of time until the work and residence permit is presented to the customs authorities.

Are there any other important permits I must obtain, or places where I must register right away?

Once you have found a place to live, you should register at the local town hall in order to obtain the Certificado de Empadronamiento (registration certificate). This document may be required for some official formalities (i.e. importation of household goods from abroad, etc). In order to obtain this certificate, you must go to the local town hall and present the following documentation: Application form Passport of each family member Family record book Proof of residence in Spain (i.e., rental/purchase contract, Tarjeta Residencia, telephone/electricity bill, etc.).

What items should I avoid bringing into the country?

You should avoid bringing in firearms and drugs. Alcoholic beverages are subject to duties/taxes.

Is there anything else I should know about entering and remaining in the country legally?

It is also advisable that you register at your local Embassy/Consulate, as registration provides a record of citizenship and can be an important reference in the case of an emergency.

Useful Links

Spanish Foreign Ministry: www.mir.es British Embassy in Spain: www.ukinspain.com

 

What is the local currency?

Euro.

What denominations does it come in?

Euro notes (Euros): 5,10, 20, 50, 100, 200, 500 Coins (Euros): 1, 2 Coins (Centimos) 1, 2, 5, 10, 20, 50

What is the best way to exchange currency?

Banks and currency exchange booths.

What are commonly-used forms of payment for everyday purchases (such as groceries)?

Cash, debit cards and credit cards are widely used for everyday purchases.

Will I be able to use my credit card around town? If not, list when I’ll need cash.

Yes, Mastercard and Visa are the most widely accepted although American Express is starting to catch up. There are still establishments that will only accept cash such as, smaller local stores and dry cleaners (Tintoreria).

By what method are bills (such as rent and utilities) paid?

Utility bills (Gas/water/electricity/telephone) are generally paid via pre-authorized bank debit. By this method, your bills are automatically deducted (in full) from your bank account (usually every two months). This is an efficient way of paying your bills, however, the down side is that if the bill is incorrect, or you wish to dispute, you will need to do so after the payment has been made from your account. Rental payments can be made via various methods depending on your landlord's requirements.

What are the requirements for opening a bank account? At what stage of the settling-in process should I open it?

We recommend that you open a bank account immediately upon arrival in Spain, as in order to sign a rental/purchase contract, you will need to provide proof of having a local bank account. It is preferable to open an account with a Spanish bank, as they have extensive networks which will result in greater banking convenience than banking with a foreign bank. Along the same lines, it could also be advantageous to open an account with the bank with which your employer does business to facilitate formalities. There are two types of accounts which may be opened: Resident and non-Resident. As a non-Resident, you can have a foreign currency account that permits you to deposit foreign currency as well as Euros into the account. Foreign currency is automatically converted into Euros at the exchange rate on the date of deposit and only Euros may be withdrawn. In order to open a non-Resident account, the following documentation is required: Proof of Identity: (i.e. Passport) Proof of address: Rental contract or address of place of employment Be aware that banking abilities will be limited and you will be subject to higher transaction fees than a resident. For this reason, it is advisable to discard your non-Resident account and open a Resident account as soon as you have received your Spanish resident card.

Will foreign residents be able to find banking services in their native languages?

Multi-lingual banking services are available. Once you have determined which bank best suits your particular needs, we recommend that you visit the head office first because you will generally find one or two English-speaking staff. Telephone banking is available in English with some of the bigger banks such as Santander, BBVA, Popular, and Bankinter. There is limited availability in other languages.

Are there any restrictions on services for those who are new to your country?

Be aware that banking abilities will be limited with a non-resident account and you will be subject to higher transaction fees than a resident. For this reason, it is advisable to discard your non-Resident account and open a Resident account as soon as you have received your Spanish resident card.

What are typical banking hours?

Monday-Friday, 8:00/8:3oam to 2:00/3:00pm. Some banks are starting to extend their public opening hours to 5:00pm (Deutsche Bank for example). Most banks are open on Saturday mornings between October and April.

Are automatic teller machines (ATMs) available around the clock?

Yes, ATMS are available 24 hours a day.

Is there any other money information that might help me?

Some banks may send statements after each transaction, others may send statements on a monthly basis. Charges for remittances, foreign exchange, etc. can be quite expensive for non-Resident accounts. Be wary of fees for utilizing ATM's not affiliated with your banking network.

Useful Links

BBVA www.bbva.com Banco Popular www.bancopopular.es Deutsche Bank www.deutsche-bank.es

 

What are the top factors to keep in mind when searching for a place to live in your city?

Important factors to keep in mind are proximity to work, schools, public transportation and your budget. During the home search process, we recommend that you stay in a service-apartment, as opposed to a hotel. The quality of service apartments in Spain has increased over the years. Although this type of accommodation affords a greater degree of freedom than a hotel (especially if you have young children), it is best that you view this type of accommodation as a provisional solution before you move into a more permanent residence.

What are the most popular neighborhoods in your city for expats?

There is a high concentration of expat families which have chosen to live in close proximity to the International Schools, subsequently, the areas to the North of Madrid (La Moraleja), West (Arturo Soria/Conde de Orgaz) and East (Aravaca/Pozuelo) are very popular. Those without families tend to favor more central Madrid with the Barrio Salamanca (can be expensive) and Chamberi being very popular.

Do expats tend to buy or rent their homes?

The majority of expats tend to rent property and would only contemplate buying if the decision is made to remain permanently in Spain. The majority of property is unfurnished. It is also important to note that many properties come equipped with kitchen cabinets, oven, cooking top/extractor fan. Don't be surprised if you encounter a property without lighting fixtures/bulbs, curtain rails, etc. Generally speaking, you should be prepared to furnish electrodomestic items (refrigerator, washer/dryer, dishwasher, etc.)although more properties are being provided now with these items.

Typically, will I be required to pay additional money up front (such as a deposit) before moving into leased housing? If so, how much is common?

If you go through a real estate agency you need to budget for three months' rent at the time of signing the contract. This consists of the following: One month 'fianza' , which is (usually) a refundable deposit which will be returned minus outstanding bills/damages when you leave the property. If you take furnished accommodation they may charge a two month fianza. Estate agent commissions are normally equivalent to one months rent (or 10 percent of the first year's rent in some cases). You will need to pay one month rent in advance. Note: some landlords will require a bank guarantee ("aval bancaria") for up to six months or one year.

Are utilities generally included in the price of rent, or are they extra?

Utilities are generally not included in the price of the rent, however, this will depend on the arrangements made with the landlord.

Are there special security concerns I should be aware of in regards to my home or choice of neighborhood?

Like any city Madrid has areas which are poorer with a higher level of crime. Saying that, most apartment blocks have security cameras and restricted video/telephone entrance. Many will have a 'portero' or doorman who keeps a general control on who comes in and out. The enclosed "urbanizations" also have security guards.

I’m not sure if I should bring my appliances. What is the electric current, Hz and plug shape in your city?

The electrical current in Spain is 220 volts and 50 cycles; sockets are two-pinned. Transformers and adaptors can be used in some cases, however, caution must be used when determining which items can be used with adaptors and transformers.

Do you have any other accommodation information that might help me?

Light fixtures, bathroom fixtures and curtain fixtures are generally not supplied, however, sometimes these items can be purchased from the previous tenant. You will most likely need to bring or buy wall lights/ceiling lamps. You can bring your own lamps and use adaptors to change the appliance plug to fit a European outlet, however, keep in mind that European 220-volt bulbs must be used. Bayonet light bulbs are not easily available in Spain so you must bring a supply of bulbs with you if your lamp fixture takes only bayonet bulbs. TVs, VCRs and DVD players from North America can be used if they are multi-system but American NTSC systems will not work. The TV system in Spain is PAL.

Useful Links

Eurobuilding: http://www.eurobuilding-2.com/

 

What types of schools do most expats in your city choose for their children?

Many expats tend to send their children to international schools which offer an American or English curriculum.

What are some examples of these schools?

The American School of Madrid - college-preparatory program with a U.S. curriculum, for children of all nationalities from age 3 to 18. International Baccalaureate offered to those who qualify International College of Spain - international curriculum for children of all nationalities for students from 3 to 18 years. International Baccalaureate program for primary, middle and diploma years (pre-university 16-18) King's College - British education for all nationalities ranging from 18 months to 18 years; day and boarding school. Runnymede College - British national curriculum offered to students from 3 to 18 years.

Is there a lot of competition for spots in local schools?

There can be a high demand for spots in the international schools, however this is countered by the high rotation of students who are only in the city for a determined amount of time. It is worth investigating well in advance. It can vary from year to year depending on economic conditions etc. If you are thinking of sending your kids to a local Spanish school, places can be limited as there tends to be a much smaller rotation of students.

Are pre-schools also widely available (for children approx. 2 to 5 years old)?

Le Lycee Francais de Madrid - French curriculum for children ranging from 3 to 18 years. Colegio Aleman - Bilingual German and Spanish school following the German and Spanish curriculum for students from 3 to 18 years. Escuela Italiana de Madrid - Bilingual Italian and Spanish school following both curriculums; Colegio Suizo-Bilingual German and Spanish school following the Spanish and Swiss curriculums.

How are most kids transported to and from school?

Most international schools provide bus transportation services from the housing areas popular with expats.

When does the typical school year start and end?

Early September to late June.

Is there anything else I should know about local schools?

No.

Useful Links

International College Spain www.icsmadrid.com Kings College www.kingscollege.es The American School of Madrid www.amerschmad.org

 

IMPORTANT NOTE:
Crown Relocations has made every effort to present accurate information. However, regulations, rates and other variables are subject to change and Crown Relocations cannot accept responsibility for the errors that might result. Please contact your closest embassy or consulate for confirmation.