Settling-In Tips from
Staff at Crown Palmerston North

What is special or unique about your city?

Located on the banks of the Manawatu River and nestled at the foot of the Tararua Mountain Range, Palmerston North is New Zealand's sixth largest city. A growing city of 78,000 Palmerston North is a vibrant youthful city and is known as "The Knowledge City" holding several tertiary educational organizations, the largest being Massey University. It also hosts a number of annual national and international shows and events. Most locals and newcomers feel that living in Palmerston North is like having the best of both worlds because it has all the conveniences and technology of big city life as well as the quality and ease of small town living. By road, Palmerston North is a seven hour drive from Auckland and a two hour drive from the capital, Wellington. The city's central location also places it within a couple of hours from wineries, the North Islands Central Plateau skifields, Mount Taranaki, historical Maori sites of the Taranaki region, as well as the rural splendour of the Wairarapa. And another plus about Palmerston North is there is limited congestion and no air pollution which makes it a great city to live in!

What are a newcomer's first impressions of your city?

Most newcomers are amazed by the flatness of the land, the very wide streets and by the greenery. Most streets have gorgeous trees planted all the way down them making for a very beautiful sight. They are also drawn to the heart of the city, known as "The Square" because it is so big and open. Another great thing that leaves a lasting impression is the fact that the city is a very easy place to find your way around, which alleviates the normal "big city stress." We think once you get settled in, you are going to love it!

Are these impressions likely to change?

Not likely. Even though Palmerston North has a growing population, it has been designed in such a way that the new areas that are being built are on the outskirts rather than congesting what is already in the heart of the city. The relaxed lifestyle and great climate is contagious and most people that visit never want to leave. Most expatriates that have been lucky to experience Palmerston North report fond memories that will last a lifetime.

What is the local language?

English is the official language of New Zealand, however you will also hear Maori spoken, along with other languages from the South Pacific islands and Asia. Here are a few Maori words that may be fun to learn as well as help you while you are here: English = Maori hello = kia ora good bye = haere ra please = koa thank you = kia ora rawa atu good = ka pai bad = ka kino help = äwhinatia yes = äe no = käo food = kai water = wai

How easily could I live in this city without knowing this language?

It would be difficult to live in New Zealand without speaking English, as most New Zealanders only speak English or Maori. Fortunately, there is a wide variety of English language schools throughout New Zealand.

What are good things to remember in order to avoid offending the other residents of this city?

The main thing to remember is to respect the many diverse cultures in New Zealand. To avoid offending, please take note of the following: Casual dress is acceptable and usually preferred in most situations. Do not use the "V for victory" sign as it is considered offensive. Always try to be on time for appointments.Punctuality is considered good manners. Afternoon tea is between 3:00 - 4:00pm. Early evening tea is between 6:00 - 8:00pm, and a larger meal is served. Supper is a snack served much later in the evening. Tipping rarely occurs here. Cover your mouth if you must yawn, do not chew gum or use toothpicks and please do not spit in public. Ask permission before you attempt to photograph someone. When meeting someone or departing use a firm handshake with good eye contact. Avoid confusing or comparing New Zealand to Australia, as they are two distinct countries. Remember that New Zealand has strict smoking rules, and smoking is not allowed in any public building or public transport. As of December 2004 - There is no smoking in any bars, cafes or restaurants, but smoking areas are now provided outside.

How might the local weather affect my daily life?

As it is located in the Southern Hemisphere, New Zealand's seasons are reverse to those in the Northern Hemisphere. Here, the warmest months are December, January and February and the coldest are June, July and August. Palmerston North has a temperate climate with daytime temperatures averaging around 22 degrees Celsius in the summer and 12 degrees Celsius in the winter. Also, you will discover that Palmerston North can experience strong gusty winds at any time of the year and rain is no surprise.

Is there anything else I should know about the overall character of your city or its people?

Palmerston North residents are 'pro re-cycling', minimizing the impact of waste on the environment. It is important to utilize the recycling stations. New Zealand has a high regard for its natural beauty and is protective of the flora and fauna. Palmerston North encourages cycling with cycle lanes laid out around the city and out to Massey University, this is something one has to be conscious of while driving.

Useful Links

Living in New Zealand www.nukiwi.com New Zealand Tourism www.purenz.com Newspapers www.converge.org.nz/pap-anz.html Manawatu Standard www.stuff.co.nz Palmerston North City Council www.pncc.govt.nz Climate in Palmerston North www.climate.co.nz/ Finding a street in Palmerston North www.nzmaps.co.nz/ Travel Information for Palmerston North www.aaguides.co.nz/ New Zealand Ministry of Housing www.minhousing.govt.nz NZ Institute of Building Surveyors www.buildingsurveyors.co.nz Accommodation and Restaurants www.atoz-nz.com Manawatu Information www.manawatunz.co.nz Manawatu Information www.ourregion.co.nz

 

As a foreign resident, what is my status in your country?

Your status in New Zealand depends on your country of citizenship, the length of your stay within New Zealand and the type of Visa or Permit you have been issued. Australian citizens are able to live, work and visit New Zealand by showing a valid Australian passport. Residents and people holding work permits for a stay of two years or more (and their dependant children) are eligible for publicly funded health care and disability services. Other work permit holders, students, and visitor permit holders generally are not eligible. People covered by New Zealand’s Reciprocal Health Agreements with Australia and the UK are entitled to publicly funded health care for immediately necessary medical treatment only. It is strongly recommended that you have comprehensive health insurance for the duration of your visit.

What kinds of visas are available?

There are several types of visas and permits available allowing people to live, work, study or visit New Zealand. There are many variables associated with each visa, including your family status, the type of work you do and whether you have a job offer in New Zealand, to name just a few. The type of visa you apply for is dependent upon your intended length of stay and what you plan to do while you're there. A points system is in place to determine your eligibility for permanent residency and points are awarded for qualifications, work experience and relevant offers of employment. Please contact Crown Palmerston North for more information.

What is required to obtain these visas?

On May 4th 2009, legislation came into effect in New Zealand requiring any person onshore who provides New Zealand immigration advise to be licensed. On May 4th 2010 legislation came into effect requiring any person offshore who provides New Zealand immigration advice to be licensed. It is now a crime to provide New Zealand immigration advise (unless exempt). All New Zealand immigration advise must be provided by advisers licensed by the Immigration Advisers Authority. The licensed advisers are listed on the Immigration Advisers Authority register.The register can be viewed at www.iaa.govt.nz This new legislation has created a need for many of Crown’s client organisations to seek external support.Crown anticipated the need and is the only New Zealand full service relocation company with in house Licensed Immigration Advisers. Our experienced and licensed team is here to deliver a total immigration support programme in a practical and cost effective fashion. Crown understands that moving to a new country is a special event. It can be a stressful time for employers, individuals and families. The new service is designed to take away these pressures and ensure a stress free and seamless relocation experience for all concerned. Tracy C. Hockings thockings@crownrelo.com IAA License Number 200902205 Natasha C. Ferguson nferguson@crownrelo.com IAA License Number 201000498 www.crownrelo.co.nz/licensed-immigration-team.html

Are spouses permitted and/or likely to find work?

A spouse must apply for a permit or visa in his own right, however this is usually issued when the principal applicant's visa is granted. Some professions require a New Zealand Qualification to be given before the applicant can begin work. Please contact Crown Palmerston North for more information.

What are the main forms of identification and how does a newcomer obtain them?

The main types of identification you should have or acquire are: a valid passport a New Zealand Driver's License a banking identification card Do note, applications for Driver's Licenses can be obtained from an Automobile Association or a local car testing station. You can find either in your local telephone book's yellow pages.

Are there any other important permits I must obtain, or places where I must register right away?

All workers in New Zealand must hold a Tax Code, which is issued by the Inland Revenue Department. Application forms can be obtained via their website. Personal Income tax is paid to the New Zealand Government on all earnings.

What items should I avoid bringing into the country?

The following items should not be brought into the country: Food of any kind Plants or parts of plants (alive or dead) Animals or animal products (alive or dead) Equipment used with animals Biological specimens Trophies of: sea turtles, all big cats, rare reptiles, cranes, pheasants, bears, antelope, and deer Firearms & Weapons Illegal Drugs

Is there anything else I should know about entering and remaining in the country legally?

Visas and permits are issued for a specific period of time, the maximum being three years. Extensions to visas must be applied for separately and we recommend you take care of this at least 30 days prior to expiration. Also, if you want to stay permanently, you must apply for Permanent Residency by filling out the appropriate application. Please contact Crown Palmerston North for more information and/or assistance. Do note, you must always have a valid passport with an expiration date not less than three months after you intend to leave the country. The New Zealand Immigration Service reserves the right to deport anyone convicted of a criminal act.

Useful Links

Crown Relocations http://crownrelo.com NZ Immigration Service www.immigration.govt.nz The Inland Revenue www.ird.govt.nz NZ Qualifications Authority www.nzqa.govt.nz

 

What is the local currency?

The New Zealand Dollar is the local currency (NZ$) and each dollar is worth 100 cents.

What denominations does it come in?

New Zealand dollars are divided into 100 cents. There are $100, $50, $20, $10 and $5 notes made of a sturdy plastic material and coins in denominations of two dollars and one dollar, as well as 50, 20 and 10 cents. Grocery items are given to the nearest cent, but the final bill is rounded up or down to the nearest ten cents. Generally, Goods and Service Tax (GST) of currently 12.5%.is included in the listed price, except for some business hotels, where rates will be clearly marked GST-exclusive. Please note: New Zealand Government has made an announcement that by October 2010, GST will be 15%.

What is the best way to exchange currency?

Banks provide the best method for foreign exchange and will have the latest foreign exchange rates. Hotels will exchange foreign money, but they are likely to offer the service at a higher rate than the banks.

What are commonly-used forms of payment for everyday purchases (such as groceries)?

Cash, personal banking cards (debit), and major credit cards (i.e. MasterCard, Visa, Diners Club and American Express) are the most commonly-used forms of payment. Also, keep in mind, personal cheques will not be accepted without proof of identity.

Will I be able to use my credit card around town? If not, list when I’ll need cash.

While most shops and restaurants will accept cheques or credit cards, some smaller businesses such as shops, street vendors and public transport may not. As such, it is always a good idea to have a little cash on hand.

By what method are bills (such as rent and utilities) paid?

Typically, people opt to pay by direct debit from a bank account or by credit card. However, some choose to pay by cheque or cash.

What are the requirements for opening a bank account? At what stage of the settling-in process should I open it?

A bank account can be opened at any time with correct identification such as a passport or driver's license. You do not need a permanent address to open an account.

Will foreign residents be able to find banking services in their native languages?

Banking services are mainly in English, though several of the major banks in the Central Business District also have staff who can speak a variety of foreign languages.

Are there any restrictions on services for those who are new to your country?

Generally, there are no restrictions on services to newcomers as long as personal identification is provided. And, for opening a bank account, minimal cash is required. Please check with your bank to find out the exact amount.

What are typical banking hours?

Typically banking hours are Monday through Friday from 9:00am to 4:30pm. However, some banks stay open late on Thursday evening and some open for business on Saturday morning. Do note: the majority of banks are closed Saturdays and all banks are closed on Sundays and public holidays.

Are automatic teller machines (ATMs) available around the clock?

Yes, ATM's are available 24 hours a day, 7 days a week and can be found all over the city.

Is there any other money information that might help me?

Watch out for high service charges incurred for using ATM machines not affiliated with your bank. Also check to see if your bank charges a service fee for every transaction or if it is a monthly-based fee.

Useful Links

Australian & New Zealand Bank www.anz.co.nz Bank of New Zealand www.bnz.co.nz National Bank of New Zealand www.nationalbank.co.nz Westpac Bank of New Zealand www.westpac.co.nz Taranaki Savings Bank www.tsb.co.nz Kiwibank www.kiwibank.co.nz

 

What are the top factors to keep in mind when searching for a place to live in your city?

When searching for a place to live, some important factors to consider are safety, location preference and individual needs. Depending on your preferences, you may want to find a place close to a school, church, transportation, shops, medical facilities, work and most importantly an area that is secure and safe. As with other cities in New Zealand, choosing the right place to live is essential to having a pleasant and safe stay in Palmerston North. Real Estate in Palmerston North has been very buoyant. Good properties can be difficult to secure especially in good school zones, as our zoning system is strict. Zoning is an area surrounding a school where pupils have to reside to be eligible to attend. Zoning areas should be checked with each individual school.

What are the most popular neighborhoods in your city for expats?

Some of the most popular neighborhoods for expats in Palmerston North are: The housing which surrounds "The Square" - The homes in this area are older and as they are very close to the city are popular with many of the student population. Around "The Square" you will find good hotels, motels and apartment style accommodations. Hokowhitu -This is a suburb close to the city running through to the river which has a full range of housing to fit most budgets. This suburb is within ‘sort after’ school zones with excellent walks and close to local cafés. Housing with views of the river, lagoon and golf course are popular and new subdivisions have been established on the south side of the Manawatu River. These include an increase in lifestyle blocks running into the foothills with excellent views but may be exposed to wind. Riverdale -This area was developed in the 1970’s and is popular with Massey University staff as living here enables staff and students to cycle to the university. Suburbs on the outskirts provide reasonable housing for the budget conscience. Outlying small towns of Fielding and Tokomaru provide an alternative to city living. Army personal at Linton Camp and air force personnel at Ohakea often prefer the city living alternative.

Do expats tend to buy or rent their homes?

Initially, expats tend to rent their homes. If they are staying for longer than one year, they usually purchase a home.

Typically, will I be required to pay additional money up front (such as a deposit) before moving into leased housing? If so, how much is common?

When renting you are required to pay a bond equivalent to two or three weeks' rent. This is held in a Trust Account by a third party and returned at the end of the tenancy providing there is no rent owed or damages to the property. Rent is always paid in advance, usually weekly or fortnightly, and if the property is obtained through a letting agent, there is also a fee to be paid of one weeks rent plus GST (Government Service Tax) of 12.5%. In summary, you could be required to have 5 weeks rent prior to moving into a rental property: two weeks rent in advance, two to three weeks bond and one week to cover the letting fee. Please note: New Zealand Government has made an announcement that by October 2010, GST will be 15%..

Are utilities generally included in the price of rent, or are they extra?

Typically, utilities are additional to rental prices. Very seldom are they included in the rent.

Are there special security concerns I should be aware of in regards to my home or choice of neighborhood?

Generally, Palmerston North is a safe place to live. However, as with most cities, some areas are more desirable than others. This is usually evident in the cost of the accommodation. Before deciding where to live, make sure that the house or apartment has door and window protection and a reliable alarm system. Change all locks on doors and replace with brand new ones. It is also prudent to always lock your house and car when you are not there.

I’m not sure if I should bring my appliances. What is the electric current, Hz and plug shape in your city?

The electric current for New Zealand is 230-240 volts. The electrical Hertz (Hz) is 50 hertz of power. Plugs have two or three prongs in a triangular shape. Although adaptors are available, it is considered better to purchase small appliances on arrival. Type I plug - Oblique flat blades with ground (inverted V)

Do you have any other accommodation information that might help me?

Good rental properties are hard to find and it is advisable that transferees have a personal reference or testimonial from a previous landlord to assist in securing highly sought after rental properties. Some useful terms to be acquainted with are: Flats - a dwelling normally shared by a group of people Townhouses - several properties on shared land Units - dwellings joined to each other - normally single story Baches - small holiday homes Bungalows/villas - older wooden homes - single story on own piece of land Cottages - small older wooden homes

Useful Links

New Zealand Ministry of Housing www.minhousing.govt.nz/ Finding a street in Palmerston North www.nzmaps.co.nz/ NZ Institute of Building Surveyors www.buildingsurveyors.co.nz Living in New Zealand www.nukiwi.com Accommodations and Restaurants www.atoz-nz.com/ Palmerston North City Council www.pncc.govt.nz Real Estate Institute www.reinz.co.nz

 

What types of schools do most expats in your city choose for their children?

Expats that move to Palmerston North can choose from a range of schools – some known for strengths in music and/or arts and others for the range of sports offered to pupils. Crown Palmerston North can provide you with all the information you need to know with regards to the public and private schools offered within close proximity to your neighbourhood. School hours are generally between 9:00am to 3:00pm Monday to Friday. School hours may vary for Primary, Intermediate and High Schools.

What are some examples of these schools?

There is an excellent range of schools for years 1 to 6. Some primary schooling alternatives include: College Street School Hokowhitu School Winchester School Carncott School (a private school for girls covering years 1 to 8 ) Catholic Schools: St. Marys, St. James and St. Peters (providing education from years 1 to 13) Top Boy/Girl Secondary schools: Palmerston North Boys High School and Palmerston North Girls High School and Freyberg High School and Awatapu College For more information on the schools above or for assistance on finding the right choice for your child contact Crown Palmerston North.

Is there a lot of competition for spots in local schools?

Yes, Palmerston North has strict zoning rules for public schools. Zoning is an area surrounding a school where pupils have to reside to be eligible to attend. Zoning areas should be checked with each individual school. Although zoning rules do not apply to private schools, these schools only have limited spaces and you may be placed on a waiting list. It is important that you begin the application process as soon as possible. Should you require assistance with a school search, please contact Crown Palmerston North, who now provide a School search programme as part of our growing Global Mobility Services division.

Are pre-schools also widely available (for children approx. 2 to 5 years old)?

There are a vast range of pre-schools including Montessori. Do note, public kindergartens have waiting lists so it is recommended that you sign your child up as soon as possible.

How are most kids transported to and from school?

Most parents drive their children back and forth to primary schools; as such, carpooling with other parents is a very popular option. Most Intermediate and High school students walk, bike or take the bus.

When does the typical school year start and end?

The scholastic year is divided into four terms. Term one runs from January through April; term two from April to July; term three from July to September and term four from September to December.

Is there anything else I should know about local schools?

Information about any school in New Zealand can be obtained from the Educational Review Office at the website listed below. The Ministry of Education uses a decile rating system for school funding purposes. Schools in decile one have the highest proportion of students from low social-economic backgrounds. Schools in decile ten have the lowest proportions of these students. In New Zealand, schools are given a rating depending on the income of the people in the surrounding areas. The decile rating, ranges from 1 (lowest income districts) to 10 (highest income district). For any other questions, please contact Crown Palmerston North.

Useful Links

Educational Review Office www.ero.govt.nz NZ Ministry of Education www.minedu.govt.nz Database of New Zealand Schools www.tki.org.nz Catholic Education www.catholic.org/newzealand Montessori www.montessori.org.nz Massey University www.palmerstonnorthmassey.ac.nz www.massey.ac.nz

 

Will I need to drive my own vehicle to conduct my everyday life (work/school/shopping) at my destination?

While it is not necessary, the typical family in Palmerston North does own a personal car. In the suburbs owning your own vehicle makes life easier and provides more freedom. Palmerston North has a well-designed network of roads and is very easy to get around and parking is not an issue in the suburbs. However, in the city you may find that parking is not always easily accessible and that it can be expensive. Many residents that work in the city tend to choose public transport instead to avoid parking issues and the expense.

How can I legally drive a vehicle in this city?

If you have a current and valid overseas driver license you can drive using that for maximum of 12 months from the date you arrive in New Zealand. If your overseas licence or permit is not in English then you must carry an acceptable translation. If you wish to drive after one year you must obtain a new Zealand drivers licence.Depending on the country you have come from, you may have to pass a theory and or practical test. Please visit your local Automobile Association office to obtain an application for a New Zealand driver's license.

What side of the road do people drive on?

Like the UK, drivers travel on the left side of the road.

Describe typical public transportation an expat might use to get around the city.

The main form of public transportation in Palmerston North is the regular bus service. However, taxis are readily available. Palmerston North is on the main trunk line and there is a service (Capital Connection) that operates between Palmerston North and Wellington returning daily Monday to Friday. Air services from Palmerston North to all major centres operate on a daily basis – with excellent business connections. International flights depart to Sydney, Melbourne and Brisbane with Freedom Air. And finally, there is always motorcycling and bicycling. New Zealand is often referred to as the cyclists' paradise because it is so clean, green, uncrowded and unspoiled.

Could an expat also use public transportation to get out of the city—to surrounding towns, recreation areas or suburbs? If so, list options.

Yes, public transport to major cities is considered to be regular but most residents would have to rely on private transport to get to surrounding towns and recreation areas. Bus services are provided to Wellington, Auckland, Hawkes Bay and Taranaki. Palmerston North is on the main trunk line and there is a service (Capital Connection) that operates between Palmerston North and Wellington returning daily Monday to Friday. Air services from Palmerston North to all major centres operate on a daily basis – with excellent business connections. International flights depart to Sydney, Melbourne, Brisbane and Fiji with Freedom Air.

In regards to transportation, are there any safety issues I should be aware of?

There are no additional safety issues apart from remembering that we drive on the left side of the road. Those who are not used to this system should be very cautious while driving and crossing the road. Other safety issues are: Wearing of seatbelts is compulsory for all passengers. Motorcyclists must wear crash helmets. The maximum legal speed on highways and motorways is normally 100 kph (61 mph) and in cities and towns the limit is 50 kph (30 mph).

Where do I buy tickets/tokens/etc. for the major public transportation?

You may either pay the bus driver cash or get your ticket/tokens from the bus stations or agents. If you decide to pay with cash, please try and have close to the exact change for the driver as they are not able to give out large amounts of change. Tickets can also be purchased from the Palmerston North Information Centre in The Square

Useful Links

Budget Rent a Car www.budget.co.nz Thrifty Car Rentals www.thrifty.co.nz NZ Automobile Association www.nzaa.co.nz Avis Car Rental www.avis.co.nz Air New Zealand www.airnewzealand.com Trans Rail Scenic www.tranzscenic.co.nz Kiwi rail www.kiwirail.co.nz Land Transport Safety Authority www.ltsa.govt.nz.co.nz/licensing Passenger transport section www.horizons.govt.nz

 

IMPORTANT NOTE:
Crown Relocations has made every effort to present accurate information. However, regulations, rates and other variables are subject to change and Crown Relocations cannot accept responsibility for the errors that might result. Please contact your closest embassy or consulate for confirmation.