What is the local currency?
The Australian Dollar is the local currency and each dollar is worth 100 cents.

What denominations does it come in?
Coins come in denominations of 5,10, 20 and 50 cents, as well as $1 and $2. Notes come in $5, $10, $20, $50 & $100.

What is the best way to exchange currency?
Banks are probably your best option for currency exchange. However, you will be able to exchange currency at some hotels and there is a 24-hour agency at the airport.

What are commonly-used forms of payment for everyday purchases (such as groceries)?
The most common forms of payment are cash, credit or debit cards. Major cards are Visa, American Express, and MasterCard.

Will I be able to use my credit card around town? If not, list when I’ll need cash.
Most places accept credit or debit cards, but smaller shops may require cash for purchases.

By what method are bills (such as rent and utilities) paid?
Bills can be paid with direct debit (arranged through your bank), phone payment with BPay, or Internet Banking. And, some bills can be paid at your local Post Office.

What are the requirements for opening a bank account? At what stage of the settling-in process should I open it?
You should open a bank account as soon as you arrive as you will need access to ready money prior to finding rental accommodation. When coming from overseas you are allowed to open a bank account with only your passport within the first six (6) weeks of your arrival, otherwise you need to provide '100 points' of identification. Every form of identification you carry has a certain point value according to this scheme (for instance your passport is "worth" 70 points). 

Any item that you use for identification, such as your driver’s license (25 points), can contribute to the '100 points'. When coming from overseas you are allowed to open a bank account with only your passport within the first 6 weeks of your arrival.

Will foreign residents be able to find banking services in their native languages?
There are some banks that can provide migrant services in other languages, but this will depend on the individual banking institution.

Are there any restrictions on services for those who are new to your country?
No restrictions that are known.

What are typical banking hours?
Typically, banks are open Monday - Thursday from 9:30 AM to 4:00 PM and on Fridays from 9:30 AM to 5:00 PM. Some banks are now opening on Saturdays for shorter hours.

Are automatic teller machines (ATMs) available around the clock?
Yes, ATM's are available 24 hours and can be found all over the city.

Is there any other money information that might help me?
Visa, MasterCard and American Express are the most common cards used and many credit cards are linked to loyalty systems where you accrue frequent flyer points and other awards. Electronic Funds Transfer at Point of Sale (EFTPOS) is acceptable almost everywhere.

Crown Relocations has made every effort to present accurate information. However, regulations, rates and other variables are subject to change and Crown Relocations cannot accept responsibility for the errors that might result. Should you have any questions or need additional information, please contact your local Crown representative.