Pet Transport

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    Relocating your family’s best friend interstate or across the globe

    Moving days can be difficult for the whole family, and this includes our pets. As a Crown customer you can rest assured that your pet transport will be managed by caring, knowledgeable and compassionate handlers. With a global network of pet transport specialists, Crown guides you through all registrations, special travel requirements and medical regulations so that you can feel confident that you’re pal will enjoy a happy, stress-free relocation.

    Here’s how to keep your pet safe come moving day:

    Make sure your plan ahead

    • Purchase a pet identification tag with your new address and telephone number and attach it to your pet before the move.
    • Where applicable, ensure your pet has been microchipped.
    • Find a vet at your new location.
    • Talk to us about preferred pet transport companies at origin and destination.

    Prepare your pet

    • Maintain a normal routine and stick to the same feeding and walking schedule before and after the move.
    • Prior to the move, place moving boxes in plain sight and move them around so the sound becomes familiar.

    On moving day

    • Try to either leave your pet with a friend, sitter or boarding facility, or keep them in a quiet room with less disruption.
    • Some movers prefer to not have pets around on packing day due to liability reasons, so check with them beforehand.


    • Ensure your pet is correctly certified based on the destination location.
    • Speak to your vet about relevant rabies and any other required vaccinations.
    • Our knowledge of quarantine and customs in each country ensures a seamless transition for both pet and family.

    Settling into your new place

    • Let your pet explore their new surroundings in their own time.
    • Make sure your pets know where its bedding, toys, food, and water are positioned.
    Reward your pet with plenty of praise and encouragement.

    Our pet transport service includes:

    • Flight booking
    • Comprehensive itinerary
    • An international pet travel expert advice about any vaccinations your pet may require, destinations quarantine and customs requirements
    • Collection of your pet(s) in a fully customised animal transport vehicle
    • Access to Pet Transit Lounge & health check my Pet Specialist pre-flight
    • Pet priority check in at airport
    • Boarding assistance (if required)
    • Delivery of your pet(s) to their new home, anywhere worldwide
    • 24 hours, 7 days a week, 365 days a year customer service