Crown Worldwide appoints Group Key Account Services Director
March 15, 2012
Hong Kong, March 15, 2012 - The Crown Worldwide Group, a worldwide leader of global mobility, relocation services, information management and fine arts and high value logistics, recently announced that Patricia Welch has joined Crown Worldwide as Group Key Account Services Director. Welch has over 20 years experience working in the relocation industry and will be responsible for growing and retaining Crown’s portfolio of global clients, and leading the Key Account Services Center designed to support continuous customer satisfaction.
Welch’s previous positions included client services management roles with prominent relocation companies. She held roles of vice president of global client services and client management.
She has worked internationally and led teams of account managers and service teams on-site at over 35 client locations globally. In her role, Welch will lead Crown’s Global Key Account Service Center, which includes the disciplines of account management, implementation, assignment management and quality assurance.
Welch will be based out of Crown Relocations’ Brookfield, Connecticut, office. She will report directly to the Executive Board, and her arrival exemplifies Crown’s strategic initiative to enhance the performance and retention of global accounts.
“I am excited to be a part of Crown’s dynamic and capable team,” Welch stated. “I’m also very eager to lend my support by leading the Global Key Account Services Center. My years of experience working and leading account teams in the global mobility industry will be invaluable as I take on this new opportunity at Crown. This Crown model brings a fresh perspective to the world of global mobility and will provide a decided differentiation.”
Executive Board member David Muir stated: “We are very excited to have Pat join Crown. She is a great addition to our team as we move forward with our focus on building and enhancing global account relationships. We will give her every support in leading Crown's Key Account Services team.”
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Crown Worldwide Group
Crown Worldwide (crownworldwide.com) operates from over 250 locations in almost 60 countries, providing governments, corporations, diplomats and private customers with global mobility services, moving services, relocation services, information management, business information storage, art shipping, freight forwarding, logistics services and third-party logistics. Crown Worldwide Group's divisions are Crown Relocations, Crown Fine Arts, Crown Records Management, Crown Logistics and Crown Wine Cellars. Established in 1965, the Crown Worldwide Group is a privately held company with global headquarters in Hong Kong and US headquarters in Huntington Beach, CA.
5252 Argosy Drive
Huntington Beach, CA 92649, United States
Telephone: (1) 714 898 0961
Crown Worldwide Holdings Ltd.
Suite 2001, MassMutual Tower
38 Gloucester Road, Wanchai, Hong Kong
Telephone: (852) 2528 6111
Frankfurt, D-60489, Germany
Telephone: (49) 69 1539-4000