Employee and family support
A life learning experience
Changing schools and adapting to an international or local curriculum can have a big impact on a child’s development. So it’s a question of finding the right educational experience for them.
If their children are happy, your employees are happier. And there’s nothing more likely to influence a child's happiness than a great experience at school.
Crown Chile offers local advice on schooling for every age, including day care and pre-schools.
Take a look at the possibilities before you go
Most major destinations provide a good mix of schools, international, private and public. But experiences vary—as do fees.
So we help employees to easily compare each school’s curriculum, entrance requirements, and application procedures. This gives a flavor for each establishment and the options that are available to really help focus on their selection.
To help you begin your research, our relocation consultants with specialized knowledge from years of industry experience have created "Education Guides."
Each guide is an excellent tool that provides parents an in-depth understanding of the schooling system in some of the frequently selected locations for global assignments.
Education Guides topics include:
• School options
• Stages of schooling
• Enrollment processes
Inside information from your guides in the country
In consultation with you, Crown Chile will verify availability of school places. We can also arrange for school visits and accompany families where necessary. We help coordinate the admissions process, acting as a go-between and keeping everyone informed of the application's status.
Making the right connections
Education has long been a priority at Crown. Through our commitment to communities, we support schools around the world as well as internship programs.
Participants of Crown Chile's cultural programs find assignments extremely rewarding and are more likely to be successful, both personally and professionally.
The confidence gained from learning how to communicate, and the satisfaction of integrating into the local culture, ensure a positive foreign experience and better performance.
Intercultural Services also covers repatriation—often more challenging—and ensures you maximize the investment and learning for the assignment.
Executive coaching, one-to-one
Our programs are tailored to the specific challenges faced by executives, taking them through an initial cultural readiness check, identifying specific needs and issues and building an action plan for further cultural and professional development. Ongoing coaching is available to cover a host of business issues and leadership skills.
From communication to understanding
A ‘restaurant menu’ knowledge of a country’s language and phrase book will only get you so far. Communication styles and behaviors in business are more complex and harder to master.
Intercultural Services recognizes the need to support an entire relocating family as their challenges and concerns could make the difference between an assignment's success or failure. Specific language and cultural training can help the whole family adapt successfully to the new location.
Crown Chile understands how difficult it can be for assignees to adapt to what may be a very different environment and culture than what they're used to. Especially if they don't speak the native language of the country they are in.
Learning how to communicate with locals in foreign countries can gives assignees confidence in both business and social situations. Language training also enables employees and their families to engage people they meet in conversation helping them adapt easier than someone who didn't have any training.
Our language courses cover speaking, listening, reading and writing skills, including technical terminology if needed.
Partner or family unhappiness is one of the major reasons for assignment failure. The Partner Support assistance program guides and advises spouses on options for their career in their host country. For those who are not working, or for working partners unable to find a job due to visa restrictions or other issues, the program can help them to establish new support systems, and explore the possibility of volunteering or training.
Crown Chile offers a service that helps individuals and families settle into their new environment. We’ll take care of organizing basic utility setup, advising on banking, driving licenses, insurance services, and local registrations.
Crown Chile offers a preview program that gives an in-depth introduction to the destination country. This trip is tailored to meet individual needs and specific interests, as well as address any concerns you may have regarding housing, education, communities, and lifestyle preferences. The program is ideal for transferees who are considering an international assignment and want to learn about the host location from a local perspective. The structured nature of the program means the potential transferee effectively uses the preview trip to make an informed decision and commitment to the assignment.
Crown Chile will coordinate and confirm an airport transfer to the temporary accommodation, office or new residence. Crown Worldwide will work with the corporate client and/or transferee coordinationg the flight itinerary, the number of persons traveling and quantity of luggage. Crown arranges the transfer from the airport to the transferee's living accomodation and informing the transferee of the arrangement. Crown’s Airport Transfer program is designed to reduce stress and provide a streamlined arrival at the destination country, thereby creating a positive start to a preview visit or a new international assignment.
Crown Chile will work with the relocating employee to establish individual accommodation needs, and then coordinate the booking for short-term motel/hotel/serviced apartment style accommodation. This is done in accordance with the established customer needs, corporate relocation policy, corporate budget and local market availability. The program includes working with the customer, sourcing and providing options based on requirements, e- mailing confirmation of reservation and updating the corporate client, as well as managing the termination of the booking (if applicable).
Crown Chile's Home Search Program is designed to streamline the house-hunting process and ensure the transferee finds quality housing to suit their lifestyle and housing allowance. Our office will work with the transferee prior to arrival to have an understanding of the individual needs. We will provide an outline of the housing options in the destination market and manage transferee expectations relative to their housing allowance.
Crown is independent and able to work with all realtors and major landlords. The transferee benefits from truly independent and objective information and advice, while the corporate client knows that their relocation policy and housing allowances are adhered to. Crown Chile’s Home Search Rental programs safeguard corporate interests and provide transparency to the local realty market. Services may include:
• A tour of residential areas customized to your lifestyle and budget
• Inspection of short-listed properties
• Assistance with understanding the lease and property condition report, as applicable
• Assistance with property handover and move-in
Crown Chile offers appointment setting service to visit schools, accompany the transferee and help to evaluate the schools based on the requirements and preferences so they can choose the right one. Additional support will also be given during the enrollment/admission process. Thi support may consist of completing application materials, follow-ups with admissions coordinators and communications with the school(s) and parents regarding waiting lists. Crown Chile will also monitor the child’s waiting list position at selected schools until the child has been accepted.
*Arranging payments to the schools (registration fees, tuition fees) is not part of this program, but can be offered as part of the Financial Services Program.
The list of schools to visit will be compiled based upon the following options:
• Transferee’s preference
• Schools approved by the corporate client
• Schools that have been advised by an educational consultant (from Crown Chile’s Educational Consulting program)
• Place of residence and work location
• Crown Chile's experience and relationship with school institutions
Crown Chile's tailored and fully accompanied Settling-In Assistance Orientation Program offers an in-depth introduction to the transferee’s new neighborhood. Designed to ensure the transferee and their family settle as quickly as possible, each program is tailored to meet individual needs and typically includes:
• Help with opening bank and post accounts, obtaining a driving license, recycling/waste management systems and completing paperwork
• Arranging or assisting with (as per local regulations) telephone installation, satellite/cable and Internet connection
• Arranging utility connections
• Demonstrating and explaining the use of appliances
• Providing contact numbers for repairs and emergency
• Providing move-in day assistance
• Three months ongoing access to counselor
• Introduction to expatriate networking clubs and support groups
• Club membership coordination
• Obtaining medical registration
• Child service assistance/nanny