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Once you’ve made the decision to relocate, you’ll want to ensure your move goes as smoothly as possible. So before you pack your suitcase, take a moment to read through some of the most common questions our customers ask.

Top tips for a stress-free moveCan I pack myself?
It’s advisable to have your relocations company oversee the packing. Good providers will handle customs, which can be a tricky task for those unaware of exactly how items should be packed and what’s permitted to take into host countries. This will help avoid any delays and ensure your belongings reach you safely and securely. 

What are the transit times?
This varies according to destination but you should allow between 11—14 weeks. We prefer to build in some leeway in case of any unexpected delays. It’s much better that your belongings reach their new home a little earlier rather than later.

How will I be covered?
For complete peace of mind, you can choose to take out your own specialist policy from an insurance broker. Alternatively, your relocations provider may have their own insurance. At Crown Relocations we offer our own insurance policy which covers loss, damage and breakage. We find our customers prefer the peace of mind this provides since any claim can be dealt with via one of our offices in your new location; our local settlement also means claims can be settled within 30 days without any third party involvement.

Can I take my pets?
Yes, it’s absolutely fine to take your pets with you, depending on where you are relocating to. We work closely with a number of reputable pet transport companies to ensure your pets are moved safely and comfortably. Our partners operate daily flights to destinations across the globe and have expertise in customs, registrations, special travel requirements and medical regulations.

Can I take my car?
Yes, it’s permitted to take cars to most destinations. Crown Relocations can ship your car in its own container or in a container with other personal effects/household goods, both transported safely and securely, with a condition report before shipping and at destination.


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