Our unique global network for relocations means we offer a more consistent service keep costs lower for your employer.
Our investment in moving enables us to use our own crews and vehicles wherever possible. It also makes it possible to keep supply chain costs lower, and ensures a better service.
The majority of moves are sponsored by employers and consequently subject to organisational mobility policy. We work to ensure that every move is optimized to meet your employer’s policy goals and budgets.
Each move is coordinated by a single expert ‘move manager’ who advises, supports and updates you at every step. And all shipments are managed in our global tracking system to ensure that everyone knows the relocation status, including your employer.
With knowledge of your employer’s relocation policy and using RITA, our in-house iPad app, we create detailed inventories. We calculate volume and weight, and note items that require special care or instructions which will be passed to the packing team for moving day. The app updates your relocation file via secure connection to our on-line tracking system in real-time.
Every move starts with an in-home consultation
We take care seriously at Crown.
Crown takes particular responsibility for the safety of your belongings in transit or storage. Our teams are highly trained in the art of handling objects with care and sensitivity, as well as the science of safe packing and loading.
We always use high quality packing materials and every package has a unique color coded identity, helping us place items efficiently at the new location–simplifying communications and reducing stress for everyone.
Crown’s reputation for careful packing, protection and shipping is reflected in our consistent customer satisfaction scores. The care they display for your belongings is matched by the respect they show for the home. And when you arrive in your new home, we can provide maid and handyman services to make sure everything is perfect.
Safely packed, shipments are protected at every onward stage.
Crown’s investment in transportation and storage facilities throughout the world provides the best possible protection for your belongings, wherever they are.
All our facilities are built to a high specification to guard against fire, pests, water and theft. Secure by design, our facilities are climate controlled and gated, they are also backed up with 24hr patrol staff.
Our all-inclusive CrownCare transit cover has been developed give you peace of mind.
Our cover is fully comprehensive and the broadest available in the relocation industry, with either full lump sum cover or detailed valuation which includes many options not generally included in other transit policies.
In the unfortunate event of a claim, settlement is coordinated by a CrownCare adviser in the host country – we know that restoring and replacing damaged items quickly helps the family move on to more important things like getting settled.
Protecting your property while on assignment
We also provide comprehensive personal property cover worldwide. We offer replacement cover for home contents, and personal liability for your employees while on assignment.
Cover for the home you leave behind
For complete peace of mind, we will provide insurance cover for your home if left vacant, or if tenanted while you are away.