Relocating is a big deal. At Crown Relocations, we take the quality of our service and the personal care of our clients seriously. Although we have checks in place to ensure exceptional service at every stage of the relocation process, nothing says “outstanding service” as well as hearing it directly from our clients.
"Amazing experience and so very professional on all aspects of the move. From the crew in Malaysia, Henry came out to our place and delivered boxes, estimated a price, was professional and very patient with us. The Australian crew let us know all details of the shipment and called to inform delivery times and were super punctual!! I will use Crown again for our next move!"
Mrs. Sharlene H.
Kuala Lumpur (Malaysia) to Perth (Australia)
"Crown guys who picked up boxes on Monday 8 Oct & Alma Pangilinan: We inadvertently left a small wallet containing foreign currency (money) in one of the empty boxes. This was identified by the Crown crew and returned to us immediately. Alma kept us informed throughout without delay which gave us confidence we were in safe hands. "
Mr. Geoff W.
Kuala Lumpur (Malaysia) to Manila (Philippines)
"Michelle Peterson, Gig, Jay: Professional, understanding, efficient and courteous. "
Mr. Timmy W.
Kuala Lumpur (Malaysia) to Bangkok (Thailand)
"Good management, keep it up."
Mr. Mohamad Z.
Malaysia to Sarawak (Malaysia)
"Helena Haber of Mahe Shipping: Helena was very efficient and pro-active in making me aware of issues related to my shipment and was also supportive in guiding me through the steps necessary to address a couple of unexpected issues. The service in Penang was very good and highly professional, with everything related to Crown Removals delivered in accordance with the company's international expectations. I was please with the service I received and felt that I got value for money. The handling company in Victoria, Seychelles, was also very professional, although according to local rather than international standards. However, given the infrastructure limitations of Mahe, this approach ensures that the job gets done in the most efficient way possible. I was also pleased with the personal approach adopted by both of the handling agents I was in communication with and felt that I was treated as an individual who mattered rather than as just another customer. It does make a difference, so well done for making that happen."
Ms. Susan H.
Penang (Malaysia) to Victoria (Seychelles)
"Michelle Peterson was very helpful guided me throughout & followed to on details thoroughly. She was also on hand during my move & kept me well informed. Great job Michelle thanks. Ismail & the crew worked together well as a team helping each other with bulky items it was seamless."
Ms. Jan G.
Kuala Lumpur (Malaysia) to Kuala Lumpur (Malaysia)
"Isnainy in KL, my sales person was very professional and most of all, very sincere. She was a big part of choosing Crown over other companies we received estimate from. Linda followed up well after we signed the contract. Rizan on site (move out) was quick to act on whatever the request I had on site. I am sorry I did not get the name of the team leader in Japan, but he was also was very professional. The entire Japan team who came to help us move in was very professional and pleasant to work with!"
Mrs. Yumi S
Kuala Lumpur (Malaysia) to Tokyo (Japan)
"Excellent organisation and communication. Michelle kept me fully informed throughout the process quickly responding to all queries and questions."
Ms. Suzanne P.
Kuala Lumpur (Malaysia) to Bandar Seri Begawan (Brunei Darussalam)
"This is my fourth time with Crown. Very professional and excellent work"
Mr. James R.
Kuala Lumpur (Malaysia) to Brisbane (Australia)
"The packing team did a very professional job. And was very courteous."
Mr. Keith A.
Kuala Lumpur (Malaysia) to Singapore