The ultimate checklist for moving home to the UK

Moving home is supposed to be fun and exciting, however, every move comes with a great amount of difficulty and often you might end up feeling overwhelmed! Therefore, Please Connect Me have put together a moving to the UK checklist for all the things important and less important – to make sure that you are fully prepared for your next big move.

1. Plan your UK move ahead


Moving date is one of the most important factors to consider when moving house due to the fact that you will have to adjust everything else based on this one date – so choose wisely! However, setting a moving date will differ for buyers and renters, but the idea is to give yourself plenty of time to help ensure the move is as stress-free as possible. 

We would recommend choosing a date at least a month in advance before moving home, otherwise, you might run into problems like:
  • Cancelling your broadband contract too late and getting charged for the upcoming month
  • Having to organize too many things at once
  • Failing to arrange a day off with your employer
  • Limited availability for services like removals etc.
  • Breaching your move-out notice period

To be on the safe side we suggest you:
  1. Prioritize the things that need to be done first and focus on them
  2. Be flexible because even the best plans tend to go wrong
  3. Plan ahead and stay organized, as that will help you lots on your moving day

Interesting fact: a study carried out by Compare My Move shows that 34% of home movers in the UK tend to set their moving date on a Friday for obvious reasons.

2. Notify essential institutions before your move


In this case, we’re not referring to your friends and relatives (however, you should notify them too), what we are referring to are institutions that could be trying to provide important information to you by post. 

These institutions include, but are not limited to:

  1. Your bank, credit card, and insurance
  2. Your GP and any other doctors or dentists
  3. Your mortgage provider
  4. Your council (about electoral roll)
  5. National Insurance and pension scheme provider
  6. DVLA (about your driver’s licence, otherwise you can get a hefty fine)
  7. Monthly subscriptions (a beer/wine subscription, a magazine, or any other scheduled deliveries)

A great life hack that many don’t know, is redirecting your mail via Royal Mail. It starts from only £33.99 per person for 3 months and you can add an extra person for an extra £8. This can save you from a lot of headaches and actually reveal which institutions still need to be updated regarding your home move.

3. Arrange a removal service


If you live in a small apartment or practice a minimalist lifestyle, or simply don’t have many belongings you could always just rent out a van, grab a friend and move your stuff yourself. However, in most cases, we own so many things, that it’s actually a lot easier to hire a professional removals company that will do all the heavy lifting for us. Believe us, when we say that there’s an art to packing fragile items and making sure they reach their destination in one piece, in addition, you definitely wouldn’t want to hurt yourself by carrying too much weight.

How to choose the right removals company?


There are so many removals companies out there, that it gets complicated when trying to choose the right one to fit your needs, here are some criteria to find a reliable and reputable removal service:

  • Reviews from other home movers (look for Google)
  • A fully functioning website with all the necessary contact information
  • The quote for your removal
  • If they are accredited to a professional moving association like BAR or NGRS
  • If they also provide storage service

4. Pack for your house move


First things first, before you start packing all your stuff into boxes, you should go through it all and determine which items will be useful for your new home and which should go to the bin or be donated to a local charity. An important factor we tend to forget is that you’re packing for your new home, not the old one, so this is a great chance to declutter from the stuff that you won’t need anymore.

Once you have decluttered your belongings, the next big step is dividing items into groups based on their priority:

  • “Last on, first off”, items that are important and should be found easily after your move is complete
  • “Don’t pack”, items that possess a high financial/sentimental value i.e. jewellery, documents, etc.
  • “The essentials pack”, items like toilet roll, snacks, phone charger, a laptop, hygiene products, etc.
  • “Caretaker pack”, items that are essential for your children and pets
  • “Non-essentials”, items that you can assure you won’t need right away when you move in, and they will be at the very bottom of your unpacking list

5. Organize bills and notify utility providers


When moving home, it is important you cancel all the utilities that can’t be transferred to your new property and reconnect them at your new home. Here’s a guide on how to sort out every service individually:

Gas and Electricity


When you’ve confirmed your moving date, you should go ahead and notify your gas and electricity suppliers. They will usually have a cancellation notice period of 2 days, and in most cases, there will be no cancellation fee if you’re moving home, even if you’re still locked in a contract. Although, that can differ based on your supplier.

Make sure to write down your electricity and gas meter readings on the day you’re moving out, as your supplier might need them to issue a final bill for the last supply period.

Once you move into your new property, you will never be cut off from gas nor electricity, however, you will be put on a standard variable rate tariff (on average 30% more expensive than a fixed rate tariff) with the suppliers that currently supply gas and electricity to that property.

To save money, we suggest you switch your energy providers as soon as you move in. Switching to a fixed-rate energy tariff can save you up to £300 annually. In order to switch, it’s best to first notify the current suppliers about your move in – this will make the switchover process a lot easier both for you and the supplier.

Broadband and TV


This depends on whether you’re still in contract with your broadband supplier:

  • If you’re not locked in a contract, it means that you’re free to cancel whenever, however, broadband providers usually have a 30 day cancellation notice period, so make sure to ring them up as soon as you’ve confirmed your move out date.
  • If you’re still in contract, it will make things a lot more difficult. You can choose either of the following options:
  • Call up your broadband provider and let them know that you’re moving, quite often they will be able to transfer your contract to your new address if they supply the property. If that’s not the case, they could even let you go without having to pay an exit fee.
  • Cancel your contract and pay an exit fee for every month that’s still left on your contract, the exit fees will vary on your monthly payment and your broadband provider.

Once cancelled, it’s time to set up broadband and TV in your new home. The easiest way to get connected is to use Please Connect Me – who will analyze your property, and present you with the best deals available for your address, then it comes down to you to choose the option that suits you the best. You can find out more about Please Connect me here. 

Council Tax and Water Supply


Two bills that home movers forget either to cancel or set up are council tax and water. Here’s a full run-through on how to deal with both of these services.

Council Tax


The easiest way to make the administrative side of moving less stressful is to notify your local council ahead of time. Get in touch with your local council before moving day so that they can stop charging you council tax on your existing home.

If you’re moving locally and your new home is within the same local authority, you may be able to set up your council tax account for your new home at the same time as you close your old one.

If your new home isn’t located within the same local authority, setting up your new account is as simple as making a quick call to your new council and informing them of your new address.

You can also report a change of address online. Here’s how to find your local council. Search for your local council website and find the change of address form in the Residential section. Some councils have an online form for people moving into or within their council area. It’s important to know that your old council will continue charging you until they’re notified that you’ve left the area. Avoid paying more council tax than you need to by informing them of your moving date ahead of time.

Water Supply


When moving out of your house, it’s best to let your water supplier know as soon as possible, as that will greatly improve the chance of getting an accurate final bill and not overpaying. In general, water suppliers usually accept a move-out notice 2 weeks prior to your move.

When moving into your new property, you are typically restricted to the water company that operates in your area. But fear not! Although water companies offer different tariffs, they are all regulated to ensure customers have a fair deal

UK water bills comprise two charges: one charge for the water you consume, and another charge for the treatment of sewerage and wastewater. This is the easiest way to find a local water supplier in your area.

Set up all your utilities at once


With so much else to organize, the good news is that Please Connect Me can provide free and efficient assistance with setting up all your utilities at once. Gone are the days of spending countless hours either on hold or looking for the “right” supplier. A quick call to one of our helpful Connections Experts is all it takes. 

6. Lock up and move out


On a day where emotions can run high, you can feel calm and in control with a plan, meaning you’ll know what you need to do in your final morning at the property. Be ready for when your removal company arrives so they can begin promptly. Identify whether any boxes need special care or are not to be taken by them. Make sure you take the meter readings for you to give to your providers and leave the keys for the new owner. It’s now time to move to your new home!

  • Start early in the morning because moving to a new home takes a lot more time than you could expect
  • Record all utility meter readings for water, electricity, and gas. We recommend taking a photo of the meters on your mobile phone.
  • Strip the beds and pack your bedding and curtains
  • Identify fragile boxes and items going with you in the car, so your removals team doesn’t pack them
  • Ensure one person stays until your movers have finished packing to check the packing inventory – make sure you are happy everything is accounted for as you will have to sign as confirmation
  • Leave all the sets of keys as arranged for the new owners
  • Check all windows are secure and utilities are switched off
  • Make sure your movers have your contact details and confirm the address of the new property
  • Keep copies of contact details for your conveyancer, estate agent and removal company

7. Get comfortable in your new home


When you arrive at your new home, it’s important to make your removal company aware of any special instructions and that they know which room the boxes are headed to. Make sure you are happy that everything on your inventory is accounted for before your moving company leaves. But first things first – find your kettle!

  • Get the kettle, cups and supplies from your “essentials pack”. You can set up a coffee and tea station with water and snacks for when you need a break.
  • Confirm what is going where and any special instructions to your removal company. Make sure you have one person ready and available at the new property to guide them around the house. If you color code the rooms on the floor plan to correspond with boxes this will make it easier for them. You could also stick a colored piece of paper on each door to make it easier.
  • Account for each item on your inventory and check for any damaged or missing items. Only sign it when you’re happy
  • Place moving and other important documents in a safe place where you can easily find them in a sea of boxes – it sounds strange, but in the bath is a good option!
  • Read utility meters in your new home – take photos on your phone to keep them safe
  • Check that all the keys for the property work. If you’ve hired a locksmith to put new locks in, keep new keys separate from old ones.
  • Inspect the garden – make sure it is child/pet-proof if applicable (check for hidden ponds, broken fencing or access points that need securing)
  • · Sweep for items – if the previous owners have left anything put it in a box and arrange for them to collect it later

Please Connect Me is a free utility concierge service with a combined experience of 35+ years in the New Zealand, Australian and British markets. 

Using Please Connect Me allows you to organize all of the essential utilities and services for your new home, but faster, cheaper and easier than going direct to service providers. 
Find out more about how Please Connect Me can help with your upcoming UK move. 
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