Virtual Consultations

When you’re seeking guidance, the last thing you need is the added stress of logistics. Whether you’re managing a busy family schedule or navigating relocation challenges, the ‘office’ shouldn’t be a barrier to getting help. Virtual consultations have redefined the provider-client relationship, offering a level of privacy and comfort that only your own home can provide. Today, we’re looking at how to maximize that personal connection, even when there’s a camera lens between us.

Companies have had to develop and execute process digitalization plans in the face of migration to digital and hybrid work schemes. Now we ask ourselves, what would happen to companies without the level of technology we have?

Whether we like it or not, the digitalization that we consume and execute, even if it is to check the history of publications, allows us in a work environment to: meet with people from anywhere in the world; the use of digital solutions for financial management; management of communication channels (social networks, chatbots, blogs, etc.) and even the administration and migration of products to online stores. And the security part is something that can be strengthened by migrating processes and databases. Companies like Amazon, Citrix, Oracle or Google offer spaces on the Internet that protect company data and operations.

Of course, the logistics of physical transportation are irreplaceable. But replicating some processes online has streamlined everything from requesting quotes, clarifying immigration requirements or relocation advice, as well as estimating the volume of the move.

The traditional process involved finding the relocation company and asking for reports and trying to get a quote. However, since most of the price of the service is defined by the volume that the goods will occupy, inevitably, an appointment with the consultants had to be scheduled or an inventory of all the items had to be sent. Both options involved dedicating time, either to receive the consultant or to prepare the list.

Benefits

Crown’s solution now offers immediate availability for inquiries and moving estimates (international and/or national). Which speeds up the quote (which includes possible customs taxes and the international insurance percentage in its breakdown),and avoids the additional time investment that would be involved in traveling, perhaps from work to home. Furthermore, under the current context, virtual consultations help not interrupt daily activities, long trips, and maintain the privacy of the home. You only show us your house, if you prefer not to receive visitors.

Crown’s process is more scrupulous, since first: we focus on knowing the client’s concerns and objectives, to proceed to evaluate the volume that will be occupied by transporting the belongings in containers; whether by land, sea or air to any part of the world.

What is a virtual consultation?

A Virtual Consultation, is a Video Live Call where the customer will be giving us a tour of their home, showing what they are planning on taking and that’s how we will estimate the volume of the move.

How do I book my consultation?

Through our web page, submitting your information and one of our relocation advisor will be getting in contact to schedule the consultation.

How far in advance do I need to book my virtual consultation?

The perfect time to start the process of your move is 3 months prior the likely service date.

What do I need to do to prepare for the consultation?

Once our relocation advisor schedules the consultation, they will be sending a confirmation email with the instructions to prepare for the consultation.